FAQ’s

Frequently asked questions

On this page, you can find answers to our frequently asked questions. If you have any further questions, please don’t hesitate to contact us anytime.

Frequently asked questions

2+hour Scenic Tour: Meeting point is at the pier next to the Blowhole - end of Blowhole Road - in Eaglehawk Neck (except when stated otherwise). We will be waiting for you at the boat. Our tours depart at the time specified in your booking confirmation. Please allow 10 minutes to find a car park and wander down to the pier. You can find a link to a map and directions in your booking confirmation.
All tours: Weather conditions can change rapidly in Tasmania. We recommend to be prepared for all types of weather conditions. Please bring some warm clothes and sun protection for all our tours. We can provide sailing jackets if needed. You also might want to bring some drinking water (best in a reusable bottle). And don't forget your camera, you will get loads of awesome photo opportunities!
Our main priority is that you can enjoy the boat ride and the scenery. That's why we don't operate in bad weather conditions. The booking confirmation reserves your requested number of seats on the boat. We will check the latest weather forecast and contact you 1-2 days prior to the booked date to give you the final confirmation. Wild Ocean Tasmania reserves the right to cancel departures at any time and will refund the full amount of any monies paid by the customer.
Wildlife: While we can always guarantee to show you some adorable little seals up close, all other wildlife sightings are spontaneous, as the animals are wild and generally food driven. We never know what the next day is going to offer, this is the exciting thing about our boat tours. 🙂 With such an abundance of marine life, from millions of tiny sea sapphires (copepods) to the biggest animal that has ever existed on the planet (Blue Whale), we get amazing encounters on a daily basis. Please follow the links provided to find out more about the different species of animals we see on our tours!

 

Whales: There is a chance of seeing whales at any time of the year, because many different species of whales occur in Tasmanian waters and not all of them migrate.  Killer Whales for example can be seen year round, depending on the availability of their prey. Humpback Whales migrate past our coastline between the end of May and the end of June and between October and December. This is the best time of the year for whale watching in Tasmania! Southern Right Whales can be sighted between June and October. At times we also get to see some very rare whale species, like Fin Whales, Sei Whales, Pygmy Right Whales or the largest whale species, the Blue Whale and also one of the smallest of the baleen whales, the Dwarf Minke Whale.

 

Dolphins: We see Common Dolphins or Bottlenose Dolphins on 80% of our tours. They sometimes even show up in 'superpods'  with over 1000 individuals! On lucky occasions, we get to spend some time with different species, like the Dusky Dolphins, that seem to be quite rare in Australian waters.
We operate a foam-filled fibreglass rigid hull inflatable boat (RIB) with an electric toilet, 10 cushioned straddle seats that give great support for your back and one super comfortable bench seat for two people. RIB's are designed for sea worthiness and safety and are often used as rescue vessels. RIB's are perfect boats for those worried about motion sickness. They are incredibly stable, due to their low center of gravity and their air-filled pontoons. An extra bonus is, that they are fully open, so you get to breathe fresh air at all times and the view is not obstructed. Our vessel is powered by two 150hp Honda motors. We purposely chose Honda, because they are the leader of environmentally responsible technology and help us reduce our carbon footprints.

 

You can find photos of our vessel in our gallery under 'boat & platform'.
We need a minimum number of four passengers to operate our tours. We will contact you the day before your booked tour to confirm wether or not we have reached the minimum number of passengers.
Sharks are fascinating creatures that live in waters all over the world. If you are worried about a shark attack, here are a few facts and figures.

 

According to the IUCN, one-third of open ocean shark species are threatened with extinction. Approximately 100 million sharks are killed each year by humans. Your chance of getting attacked and killed by a shark is 1 in 3,748,067 (compared to a car accident 1 in 84). So please drive carefully on your way down here and enjoy your time on the water! 🙂

 

We rarely see sharks. If we do find a shark, we will make the most of it and watch it from our safe vessel.

 

However, everybody who wants to join our tour should be aware that there are risks involved with snorkelling and boating, including perils of the sea, harm caused by marine creatures, acts of fellow passengers, entering and exiting the water. Every participant will have to sign a liability release prior to departure.
We highly recommend to hire a car to get around in Tasmania, because the public busses only run very sparingly out of town. Don’t worry though, driving is quite easy in Tasmania. Just make sure you download the directions on how to get to your destination before you start the drive, as mobile phone reception can be patchy.

 

You can find a map of the area here.

 

If hiring a car is not an option for you, please follow this link to the latest bus timetable (Hobart - Tasman Peninsula). The bus departs in Hobart in the late afternoon and in Eaglehawk Neck usually early in the morning, so you might have to consider staying on the Tasman Peninsula for 2 nights. There is lots to see and do, please contact us for itinerary ideas and beautiful accommodation options in the area.

 

We can also assist you to arrange private transport to the Tasman Peninsula with a private guide. Please contact us for further information.
We will send you a payment request the day before your booked date, once we confirm that the weather is looking good and the tour is going ahead. Last minute bookings can be paid for on the date of departure. Our skipper can take Visa / Mastercard payments or cash.

We totally understand that your travel plans can change due to personal circumstances. Please let us know early, if you would like to change your booking to another date, so we can resell your seats. We often have people on the waiting list, because we only take 12 passengers maximum on our tours.

We reserve the right to charge the following fees for cancellations:

Cancellation within 24 hours of a tour: 100% fee

Cancellation within 48 hours of a tour: 50% fee

Cancellation beyond 48 hours of tour: No fee

Wild Ocean Tasmanian boat tours are dependent on the weather. All tours will be confirmed via email/ text message or through an automated booking system message, 1-2 days prior to the boat tour departure. Wild Ocean Tasmania reserves the right to cancel departures at any time and will refund the full amount of any monies paid by the customer.

Be aware that boating and activities on the ocean can be physically demanding. A certain level of fitness is required for our trips. We reserve the right to cancel or modify the trip or refuse participation for safety and capability reasons. All passengers have to accept and agree to a liability waiver prior to departure that can be viewed and signed here.
We are open for business and want to keep you - our passengers - safe. The COVID-19 case numbers are very low in Tasmania and therefore, joining one of our Ocean & Wildlife tours poses a low risk. We have implemented some changes to our operating procedures to ensure a safe experience for everyone. Follow the link below for more information. For bookings and tour departure times please contact us via email or phone. We can't wait to take you out on a Wild Ocean Tasmania tour! 🙂 COVID-19 Safety Policy
Thank you for choosing a Wild Ocean Tasmania tour as a gift! 🙂 Simply select the right tour on our homepage and click on the 'Book Now' button. You will then see the option 'Buy Gift Card'. Enter the name of the recipient as well as your personal payment details. A gift card will be emailed to you that you can forward to the recipient. Too easy! Gift vouchers are valid for one year from the day of purchase.