Frequently asked questions
On this page, you can find answers to our frequently asked questions. If you have any further questions, please don’t hesitate to contact us anytime.
Where do we meet?
Our meeting point is at the pier next to the Blowhole – end of Blowhole Road – in Eaglehawk Neck (except when stated otherwise). We will be waiting for you at the boat. Our tours depart at the time specified in your booking confirmation.
Please allow 10 minutes to find a car park and wander down to the pier. You can find a link to a map and directions in your booking confirmation.
What shall I bring?
Weather conditions can change rapidly in Tasmania. We recommend to be prepared for all types of weather conditions. Please bring some warm clothes and sun protection for all our tours.
We can provide sailing jackets if needed. You also might want to bring some drinking water (best in a reusable bottle). And don’t forget your camera, you will get loads of awesome photo opportunities!
Will the tour be cancelled in bad weather?
Our main priority is that you can enjoy the boat ride and the scenery. That’s why we don’t operate in bad weather conditions. The booking confirmation reserves your requested number of seats on the boat. We will check the latest weather forecast and contact you the day before the booked date to give you the final confirmation.
Wild Ocean Tasmania reserves the right to cancel departures at any time and will refund the full amount of any monies paid by the customer.
Will I see whales, dolphins, and other wildlife?
Wildlife: While we can always guarantee to show you some adorable little seals up close, all other wildlife sightings are spontaneous, as the animals are wild and generally food driven. We never know what the next day is going to offer, this is the exciting thing about our boat tours.
With such an abundance of marine life, from millions of tiny sea sapphires (copepods) to the biggest animal that has ever existed on the planet (Blue Whale), we get amazing encounters on a daily basis. Please follow the links provided to find out more about the different species of animals we see on our tours!
Whales: There is a chance of seeing whales at any time of the year, because many different species of whales occur in Tasmanian waters and not all of them migrate. Killer Whales for example can be seen year round, depending on the availability of their prey. Humpback Whales migrate past our coastline between the end of May and July and between October and December. This is the best time of the year for whale watching in Tasmania! Southern Right Whales can be sighted between June and October. At times we also get to see some very rare whale species, like Fin Whales, Sei Whales, Pygmy Right Whales or the largest whale species, the Blue Whale and also one of the smallest of the baleen whales, the Dwarf Minke Whale.
Dolphins: We see Common Dolphins or Bottlenose Dolphins on 80% of our tours. They sometimes even show up in ‘superpods’ with over 1000 individuals! On lucky occasions, we get to spend some time with different species, like the Dusky Dolphins, that are quite rare in Australian waters.
What does the boat look like?
We operate a foam-filled fibreglass rigid hull inflatable boat (RIB) with an electric toilet, 10 cushioned straddle seats that give great support for your back and one super comfortable bench seat for two people.
RIB’s are designed for sea worthiness and safety and are often used as rescue vessels. RIB’s are perfect boats for those worried about motion sickness. They are incredibly stable, due to their low center of gravity and their air-filled pontoons. An extra bonus is, that they are fully open, so you get to breathe fresh air at all times and the view is not obstructed.
Our vessel is powered by two 150hp Honda motors. We purposely chose Honda, because they are the leader of environmentally responsible technology and help us reduce our carbon footprint.
You can find photos of our vessel in our image gallery.
Do you need minimum numbers?
We need a minimum number of four passengers to operate our tours. We will contact you the day before your booked tour to confirm wether or not we have reached the minimum number of passengers.
What about sharks?
Sharks are fascinating creatures that live in waters all over the world. If you are worried about a shark attack, here are a few facts and figures:
According to the IUCN, one-third of open ocean shark species are threatened with extinction. Approximately 100 million sharks are killed each year by humans. Your chance of getting attacked and killed by a shark is 1 in 3,748,067 (compared to a car accident 1 in 84). So please drive carefully on your way down here and enjoy your time on the water!
We rarely see sharks. If we do find a shark, we will make the most of it and watch it from our safe vessel.
However, everybody who wants to join our tour should be aware that there are risks involved with boating, including perils of the sea, harm caused by marine creatures, acts of fellow passengers, boarding and disembarking the vessel. Every participant will have to sign a liability release prior to departure.
How do I get to Eaglehawk Neck?
We highly recommend to hire a car to get around in Tasmania, because the public busses only run very sparingly out of town. Don’t worry though, driving is quite easy in Tasmania. Just make sure you download the directions on how to get to your destination before you start the drive, as mobile phone reception can be patchy. You can find a map of the area here.
If hiring a car is not an option for you, please follow this link to the latest bus timetable (Hobart – Tasman Peninsula). The bus departs in Hobart in the late afternoon and in Eaglehawk Neck usually early in the morning, so you might have to consider staying on the Tasman Peninsula for 2 nights. There is lots to see and do, please contact us for itinerary ideas and beautiful accommodation options in the area.
We can also assist you with arranging private transport to the Tasman Peninsula. Please contact us for further information.
How can I pay?
We will send you a payment request the day before your booked date, once we confirm that the weather is looking good and the tour is going ahead.
Last minute bookings can be paid for on the date of departure. Our skipper can take Visa / Mastercard payments or cash.
What is your cancellation policy?
We totally understand that your travel plans can change due to personal circumstances. Please let us know early, if you would like to change your booking to another date, so we can resell your seats. We often have people on the waiting list, because we only take 12 passengers maximum on our tours.
We reserve the right to charge the following fees for cancellations:
Cancellation within 24 hours of a tour: 100% fee
Cancellation within 48 hours of a tour: 50% fee
Cancellation beyond 48 hours of tour: No fee
Wild Ocean Tasmanian boat tours are dependent on the weather. All tours will be confirmed via email/ text message or through an automated booking system message, the day before the boat tour departure. Wild Ocean Tasmania reserves the right to cancel departures at any time and will refund the full amount of any monies paid by the customer.
Liability Waiver
Be aware that boating and activities on the ocean can be physically demanding. A certain level of fitness is required for our trips. We reserve the right to cancel or modify the trip or refuse participation for safety and capability reasons. All passengers have to accept and agree to a liability waiver prior to departure that can be viewed and signed here.